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Automotive Parts Counterperson (Arlington,MA) Ad id: 609138678932211 |  Views: 51

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One of Metro-Boston's largest Service Centers is looking for a qualified counterperson for our growing parts operation.Sell parts to our customers, over the counter, through the mechanical & bodyshop, or on the phone.Essential Duties include the following. Other duties may be assigned.Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.Answers phone orders, providing price quotes and other information on vehicles.Pulls and fills orders from stock.Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.Locates out-of-stock parts from outside source and submits an emergency order, if necessary.Notifies the service advisor and the customer when special ordered parts have been received.Notifies the body shop when all parts have arrived and when they will be delivered.Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.Follows up on back-ordered parts.Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.Makes sure all internal requests for parts are billed on service repair order.Receives payment from retail customers or obtains credit authorization.Ensures that all charge sales are signed by the customer.Keeps orderly recordsSets up orders for daily shipment, delivery, or pick-up.Solicits assigned accounts by phone.Keeps counter areas & equipment clean and uncluttered.Participates in training programs that are made available.Keeps current on new products and product updates.Participates with the parts manager in maintaining a lost sales tracking program.Maintains professional appearance.Must be able to read instructions, short correspondence, and memos. Ability to type correspondence. Ability to use online parts catalogs and locators. Ability to calculate figures and amounts such as discounts, interest, tax using computer softwareWe are an equal opportunity employer with a fantastic team! Great pay, benefits and full time flex hours from Monday to Saturday.Send resume to attention: Dan Connelly, Parts ManagerMirak Automotive Group Location: Arlington,MA Compensation: 36500- 52000 Salary plus bonusesPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.
 


 
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